Testimonials

"Superior"

Exceptional Company. Professional, Courteous, and Quick to respond. Explained everything perfectly. I have found my HVAC Company.

A. Fields Wake Forest, NC

"Fast Friendly Service"

Fast Friendly Service. Called me back and was there in less than 2 hours. Temps were in the teens and we had small babies in the house. I truly appreciate them coming out in this type of weather (snow and temps in the teens)

Williams Louisburg, NC

"Fast, reliable and excellent customer service!"

We use Mechanical HVAC for all our air conditioning needs. Fast, reliable and excellent customer service!

Susie J.

"Courteous, professional, and gave me a nice discount."

Jerry, my service technician, came right on time and was very helpful when inspecting and running diagnostics on my unit. My system is pretty old, and he gave me some tips and things to watch out for. He replaced the capacitor and I was originally charged $301. This seemed pretty steep to me for a $65 part, and it took him all of 10 minutes to replace. I called the office afterwards and spoke to Janelle who explained to me the flat fee structure. Despite the fact that I agreed to the price and signed with Jerry, Janelle was courteous, professional, and gave me a nice discount. This was very much appreciated, and I look forward to doing business with them again.

Rob T. Durham, NC

"I could not be happier with the service we received today."

Courteous and professional call taker. Took down my complaint verbatim to pass along to the tech. Responded in a timely manner. Got an appointment for the next day and was told they'd be here between 8-9 am. The tech was here at 8 sharp. Diagnosed the issue, worked with our home warranty company to get the work covered by our policy, had the parts, made the repair, and talked us through it all. I could not be happier with the service we received today. Thank you Jerry!

Sarah L. Raleigh, NC

"Our home is under home warranty so this company dealt directly with them to cover cost"

This company was absolutely professional and pleasant the entire time I dealt with them. They are honest people and really listen to you and your problem. I especially want to give 5 stars to Brayton who was my outstanding heating service tech !! He took the time to explain in detail every question I asked and was extremely knowledgeable, polite , friendly and professional 👍👍 I have never had a service appointment be this pleasant and my heat problem was quickly fixed v 😁

Kristen W Raleigh, NC

"WONDERFUL EXPERIENCE"

I can only repeat what others have said: what a wonderful experience! Jenelle was masterful in her support for a fluid experience. Can not not say enough about Andrew...a superb technician and wonderful person...Delighted to have discovered this outstanding service to call upon when in need...H

Howard F CHAPEL HILL, NC

"The Best Customer Service Experience I Have Ever Experienced and I am in Customer Service!"

My experience with Mechanical HVAC Services was nothing short of OUTSTANDING! From the initial telephone contact to the actual service, I was treated with professionalism, respect and courtesy. I was truly made to feel as a valued customer and their level of consistent communication is unrivaled. My service technician, Brayton Haws, went above and beyond from the moment he arrived at my home. He was on time, he communicated with me at every step of the process, he diagnosed my service problem quickly and resolved the problem in a matter of minutes! Brayton is an exceptional young man and an extension of an exceptional company! I am a 100% satisfied customer.

Andy W Raleigh, NC